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Transforming Laundry Services With a Smart Digital Platform

Dotsquares built Wash’em All’s React Native mobile apps and .NET web panels, enabling real-time laundry tracking, driver management, and promotions. The scalable platform enhanced user engagement, efficiency, and data centralisation, transforming Australia’s laundry services with a modern, user-friendly solution.

Transforming Laundry Services With a Smart Digital Platform

The Client

Wash’em All, an emerging laundry service brand in Australia, aims to modernise laundry and dry cleaning
through a technology-driven platform. By connecting customers, laundry providers, and drivers via a
user-friendly app and web panels, they ensure transparent, efficient, and convenient end-to-end laundry
operations.

The Challenge

Wash’em All needed a scalable platform to enable real-time order tracking across customers, drivers, and
laundries. Managing multiple drivers for a single order posed logistical complexities. Ensuring user
engagement through an intuitive interface and maintaining performance optimisation for seamless operations
were critical to support their innovative service model.

The Solution

Dotsquares developed an all-in-one platform using React Native for customer and driver mobile apps, and .NET
for laundry and admin web panels. The customer app enabled laundry search, order placement, real-time
tracking, and discount application. The driver app supported order management, pickup/delivery updates, and
driver swapping. Laundry and admin panels facilitated order coordination, driver assignment, promotions, and
analytics. MySQL ensured data centralisation, while push and SMS APIs powered real-time notifications. The
Agile development process with milestone-based releases ensured alignment with client expectations.

The Results

Wash’em All’s platform delivered anytime-anywhere access to laundry services, enhancing user engagement with
a modern UI. Real-time event management and secure role-based access improved operational efficiency.
Automated tasks and centralised data reduced manual effort, positioning Wash’em All as a leader in
Australia’s laundry industry.

THE DETAILS

Company: Wash’em All

Website: https://www.washemall.com.au

Location: Australia

Industry: Laundry / Lifestyle

Duration : 32 weeks

WHAT WE DID

Developed Mobile Apps

Built Web Panels

Enabled Real-Time Tracking

Integrated Notification APIs

Streamlined Driver Management

Enhanced User Engagement

TECHNOLOGY WE USED

.NET

MySQL

React Native

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